Information We Collect
We may collect the following types of information when you use our Site or place an order:
- Name and contact information (email address, phone number)
- Shipping address
- Payment information (processed securely through third-party providers and not stored on our servers)
- Order history and transaction details
- Browsing behavior and site usage data (collected through analytics tools)
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders, products, and account
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Comply with legal obligations and enforce our terms
Information Sharing
We do not sell your personal information to third parties. We may share your information only with the following service providers as necessary to operate our business:
- Shipping carriers (UPS, USPS) for order delivery and tracking
- Payment processors for secure transaction processing
- SMS/text message service providers solely for the purpose of delivering messages on our behalf
- Analytics providers (anonymized and aggregated data only)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver messages on our behalf.
SMS/Text Messaging Privacy
When you opt in to receive text messages from East Coast Compounds LLC, we collect your mobile phone number and your consent preferences. This section describes how we handle your SMS-related data.
- Mobile phone number (provided via web forms on our Site)
- SMS opt-in consent status and date of consent
- Opt-out requests and date of opt-out
- Message delivery and interaction data
How We Use SMS Data
We use your mobile phone number and consent data to send you text messages including order confirmations, shipping updates, delivery notifications, promotional offers, product announcements, and account reminders.
SMS Data Sharing
We do not sell, rent, or share your mobile phone number with third parties or affiliates for their marketing or promotional purposes. Your opt-in consent data will not be shared with any third parties except for the SMS service providers and aggregators we use solely to deliver text messages on our behalf.
SMS Data Security
We protect your mobile phone number and SMS consent data using industry-standard security measures including encryption and access controls. Access to SMS data is restricted to authorized personnel who need it to operate the messaging program.
SMS Data Retention and Deletion
We retain your mobile phone number and consent data for as long as you remain opted in to our SMS program. If you opt out by replying STOP, we will retain a record of your opt-out request to honor your preference, but will no longer use your number for messaging purposes. You may request deletion of your SMS data by contacting us at info@eastcoastcompounds.com
Your SMS Rights
- Opt out at any time by replying STOP to any message
- Get help by replying HELP to any message or contacting us directly
- Request deletion of your SMS data by emailing info@eastcoastcompounds.com
- Re-subscribe at any time by completing a new opt-in form on our website or texting START
Data Security
We implement industry-standard security measures to protect your personal information. All pages on our Site are secured with SSL encryption. Payment information is processed through secure third-party providers and is never stored on our servers. While we take reasonable precautions to protect your data, no method of transmission over the internet is 100% secure.
Cookies
We use cookies and similar tracking technologies to enhance site functionality, analyze site usage, and personalize your experience. Cookies are small data files stored on your device when you visit our Site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the Site.
Your Rights
You have the following rights regarding your personal information:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Request portability of your data
To exercise any of these rights, please contact us at info@eastcoastcompounds.com.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party site you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 21, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@eastcoastcompounds.com
- Phone: 201-989-4569
- Location: Clifton, Nj
Effective date: February 2026
Research Use Only. All products are strictly for research use only (RUO). Not for human consumption. Products on this site are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA.